Terms & Conditions

1. Definitions

"Service" refers to the AI consulting services provided by Orbitalink, including AI Platform Architecture, AI for Content Creation Workflows, and AI Risk Assessment.

"User" or "You" refers to any individual or entity accessing our website or engaging our services.

"We," "Our," "Us" refers to Orbitalink, a company registered in Bangkok, Thailand, with its principal place of business at 55/18 Sathorn Tai Road, Sathorn, Bangkok 10120.

"Agreement" refers to these Terms & Conditions together with any service-specific agreements entered into between you and Orbitalink.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

You represent that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are acting on behalf of an organization, you confirm that you are authorized to bind that organization to these terms.

3. Service Description

Orbitalink provides professional artificial intelligence consulting services, including but not limited to platform architecture design, content workflow integration, and risk assessment. The specific scope, deliverables, and timelines for each engagement are defined in individual service proposals or statements of work.

Our services are available to clients in Thailand and across Southeast Asia. We reserve the right to decline engagements at our discretion based on availability, scope compatibility, or other professional considerations.

4. User Responsibilities

When using our website and services, you agree to:

Provide accurate and complete information when submitting inquiries or entering into service agreements.

Use our website and services only for lawful purposes and in a manner consistent with these terms.

Respect intellectual property rights and not reproduce, distribute, or modify any content from our website without prior written permission.

Refrain from attempting to interfere with the operation or security of our website through any technical means.

5. Intellectual Property

All content on this website — including text, graphics, logos, icons, and design elements — is the property of Orbitalink or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. This license does not include the right to reproduce, distribute, modify, or create derivative works from our content.

Deliverables produced during client engagements are subject to the terms outlined in individual service agreements. Unless otherwise specified, clients receive a license to use deliverables for their internal business purposes upon full payment.

6. Payment Terms

Service fees are stated in Thai Baht (฿) and are as published on our website or as agreed in individual service proposals. Pricing is subject to adjustment based on scope changes agreed upon by both parties.

Payment terms, including deposits, milestones, and final payment schedules, are specified in individual service agreements. Unless otherwise agreed, invoices are payable within 30 days of issuance.

Refund conditions, if applicable, are defined in the specific engagement agreement. We encourage clients to discuss any concerns about scope or deliverables promptly to allow for timely resolution.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of an engagement. Confidentiality obligations survive the termination of any service agreement for a period of two years, unless a longer period is specified in the engagement agreement. Non-disclosure agreements (NDAs) are offered as standard practice for all consulting engagements.

8. Disclaimers

Our website and services are provided on an "as is" and "as available" basis. While we strive to deliver high-quality work, we do not warrant that our services will achieve any particular outcome or result.

The information on our website is provided for general informational purposes and should not be construed as professional advice specific to your situation. For tailored recommendations, please engage our consulting services directly.

We are not liable for any decisions made or actions taken based on general information provided on this website.

9. Limitation of Liability

To the maximum extent permitted by law, Orbitalink's total liability arising from or related to these terms or our services shall not exceed the total fees paid by you for the specific engagement giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, business opportunities, or goodwill, regardless of whether we were advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Orbitalink, its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these terms, your misuse of our services, or your violation of any applicable law or third-party rights.

11. Termination

Either party may terminate a service engagement as specified in the relevant engagement agreement. In the absence of specific termination provisions, either party may terminate with 30 days' written notice.

Upon termination, you shall pay for all services rendered up to the effective date of termination. Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

12. Force Majeure

Neither party shall be liable for failure or delay in performing obligations under these terms due to circumstances beyond reasonable control, including natural disasters, government actions, pandemics, civil unrest, or infrastructure failures.

13. Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from or related to these terms shall first be addressed through good-faith negotiation between the parties.

If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the jurisdiction of the Thai courts located in Bangkok.

14. General Provisions

Entire Agreement: These terms, together with any applicable service agreements, constitute the entire agreement between you and Orbitalink.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Failure to enforce any provision of these terms shall not constitute a waiver of that provision.

Assignment: You may not assign your rights under these terms without our written consent. We may assign our obligations to a successor entity.

15. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes become effective upon publication on this page. Your continued use of our website or services after any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.

16. Contact Information

For questions about these Terms & Conditions, please contact us:

Email: legal@orbitalinesk

Address: 55/18 Sathorn Tai Road, Sathorn, Bangkok 10120, Thailand

Phone: +66 2 679 3842